The Future of Sales: AI and Human Synergy

published on 03 November 2025

The Dextego Playbook Show’s episode featuring Augusto Ferreira and Miles Kane highlights how AI is redefining the sales industry—helping teams become faster, smarter, and more focused on relationship building, with Dextego leading this transformation.

Introduction

Miles Kane, VP of Revenue at Data Lane, explains that "time kills all deals"—and that harnessing AI isn’t just about speed, but crafting seamless, buyer-centric experiences. Automated research and data enrichment allow reps to spend more time selling, not searching, making each sales interaction more valuable.

AI in Sales Coaching

Miles shares that coaching remains vital throughout every sales career stage. SDRs benefit most from human mentorship early on, but as sellers mature, AI tools like Dextego scale feedback and insights, offering actionable suggestions and learning resources that would be impossible for managers to deliver individually at scale.

Onboarding and Continuous Learning

AI-driven onboarding lets new hires ramp quickly, using curated, dynamic content and self-directed learning powered by Dextego. This shift removes bottlenecks, fosters curiosity, and promotes continuous skill development—essential qualities in an industry where the fastest to learn are the fastest to win.

The Sales Org of the Future

Miles envisions teams investing up to 60% of their time in active selling, thanks to AI automating pre- and post-call tasks. Dextego’s platform helps realize this future by supporting pipeline management, identifying bottlenecks, and guiding sellers with personalized prompts and real-time coaching. As AI takes on more administrative work, reps can dedicate time to nuanced client conversations and closing deals.​

Conclusion

The future of sales is not AI versus humans—it’s AI amplifying the best of human performance. Dextego not only streamlines sales processes but preserves the authentic, relationship-driven nature of the profession. With platforms like Dextego as a “partner” to prepare for calls, sales teams are empowered to work smarter, sell faster, and build deeper connections, ensuring they stay ahead in the evolving sales landscape.

Watch full episode here.

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