"When you're a personal trainer, people not only come for body transformation, but they also come to find comfort in you as a coach. You are there to listen as well. You are there to lean in on, you know, the stories that they're sharing, family things maybe that they have going on. So it's not just about lifting heavy weights and seeing the body changes. It's also like when they leave, how they feel. Are they motivated to come back? Nowadays that I am a leader, I lead different types of personalities on one team, having the same mission to produce the revenue, it's very important that I understand them as an individual, who they are, what's their background, what's their why, what motivates them to be here, and probably as we know, if you were a leader for some time and you're listening, when you start to have one why, as you go and as you get to learn the company, the mission, and what you're doing, your why probably changes."